Careers at JL Smith Co

Fulfillment and Shipping Specialist– Charlotte, NC


Vision + Purpose:

The JLSmith Group fulfillment & shipping warehouse is the vital circulatory system of our company, receiving goods from every department and effectively delivering these goods to our clients all around the world. We are looking for an energetic, results-driven team member to help us win for the musicians, technicians, teachers, and dealers we serve.


Job Description:

In this role, you will work within a team to execute the fulfillment & shipping process for all JLSmith & Company orders. You will receive, shelve, pick, and ship all the varied products we sell.


Responsibilities + Expectations: 

  • Demonstrate focus amidst a fast-paced environment
  • Collaborate with your team to meet the demands of the day
  • Receive in products and materials against purchase orders
  • Restock shelves from incoming shipments
  • Pull, pack, and label products for client orders
  • Fulfill client orders in our WMS software
  • Create shipping labels (including return labels & international shipments)
  • Participate in inventory counts and similar projects
  • Keep warehouse clean and organized


Skills + Attributes:

  • Time management and organizational skills
  • Eager to collaborate and be part of a team
  • Passion to learn, take on projects, share ideas, and contribute to solutions
  • Positive, results-oriented personality
  • Close attention to detail
  • Ability to work under pressure and meet deadlines while keeping accuracy as a top priority


Benefits Include:

  • Competitive compensation
  • Medical and dental benefits
  • Matching 401(K)
  • Paid vacation and holidays
  • Opportunities for advancement
  • Collaborative, positive work environment
  • Regular meetings with Senior Leadership

Please submit your resume to [email protected]

Packaging and Assembly Member

J.L. Smith is looking for someone to work in our Packaging and Assembly department. This role involves packaging diverse machined and fabricated items for delivery to customers, tool finishing that does not require heavy machinery, and generally making items presentable to customers with consistency. Some desirable characteristics we are looking for would be attention to detail, ability to work independently, basic computer skills like how to find files and modify printing options. If you like working with your hands, this role is for you! No previous experience required.


  • Self motivated – can think and work independently
  • Ability to perform quality checks to ensure accuracy
  • Consistency at repetitive tasks
  • Ability to follow instructions

Job Duties:

  • Package raw materials and traded items for sale
  • Assemble and package many different items made in-house
  • Finish tools with light equipment like hand-held drills, manual folding press, sander, etc.

Benefits Include:

  • Medical and dental benefits
  • Matching 401(K)
  • Paid vacation and holidays

This position is full-time at our Charlotte, NC location. Hours are Monday-Friday 7am-3:30pm.

Please submit your resume to [email protected]